How much is shipping?

Shipping is calculated at checkout. It all depends on what items you want to order, and where you are ordering from.

When will I get my order?

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

  • USA: 3–4 business days
  • Europe: 6–8 business days
  • Australia: 2–14 business days
  • Japan: 4–8 business days
  • International: 10–20 business days

Please note that shipping times should be added on top of the fulfillment. After the package has been shipped, we are not responsible for the time it takes for the postal service to process and deliver your package or for lost or stolen items if the courier has marked your item as delivered.

**COVID-19 and holidays may affect fulfillment and shipping times. **
Will I be charged customs for my order?

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases. 

My order should be here by now, but I still don’t have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

  • Check your shipping confirmation email for any mistakes in the delivery address
  • Ask your local post office if they have your package
  • Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, get in touch with us through our inquiry form with your order number. If you did find a mistake in your delivery address, we can reship your order, but shipping will be at your own cost.

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